RULES

This space is where the host and guests share a calming moment for tea time. Please refrain from visiting if the main purpose is photograph taking, constant use of phone or chatting.

If you are the main guest, it is your responsibility to ensure the guest(s) you are visiting with understand the rules.

Please be aware of the following prior to visiting (We reserve the right to refuse service without refund if you are unable to follow our rules during your visit):

  • Please refrain from wearing perfume or perfumed clothing (or any other strong smelling cosmetics such as moisturisers, creams, perfumed deodorants etc) as we are a small space focusing on the experience of the five senses we cannot de-perfume you upon arrival, and no lipstick as it may stain some of our more delicate teaware

  • Arrive promptly and no later than 10 minutes past the start time (e.g. for a 12pm reservation, arrive no later than 12:10)

  • Please keep your phone on silent mode

  • Photo taking is to be kept very brief and limited to decoration, tea, teaware or sweets. No selfies or photos with people in. No shutter sound, and no filming

  • No laptops

  • No outside food or drinks

  • No shoes or slippers on the platform

  • Card or contactless payment only

  • No pets allowed

  • No smoking or e-cigarettes.

  • Please enter and leave quietly to maintain the atmosphere of the teahouse and to avoid disturbing the neighbours;

  • We do not accept tips or add service charge - it is our responsibility to take care of you during your time inside the teahouse.