We share this space with our guests to enjoy a calming moment for tea time. In order for us to provide a peaceful and harmonious environment for all, we ask all of our guests to follow this set of rules. The overarching theme is that of respect between host and guest, guests and other guests, and guests and (tea)ware.

If you are the main guest, please ensure the guest(s) you are visiting with have read and understand the rules (we reserve the right to refuse service without refund if you are unable to follow our rules during your visit):

• Please refrain from wearing perfume or perfumed clothing (or any other strong smelling cosmetics such as moisturisers, creams, sprays etc). We are a small space focusing on the experience of the five senses and we cannot de-perfume you upon arrival. Please note that arriving with a noticeable perfumed aroma will result in refusal of service.

• Please do not wear lipstick as it may stain some of our more delicate unglazed teaware.

• Please refrain from visiting if the main purpose is photograph taking, constant use of phones, or constant conversation.

• Arrive no earlier than 5 minutes and no later than 10 minutes of the reservation time (e.g. for a 12pm reservation, arrive between 11:55-12:10).

• Photo taking is to be kept very brief and limited to decorations, tea, teaware or wagashi. No selfies or photos with people inside. No shutter sound, and no video recording.

• Please keep your phones/devices on silent mode.

• No laptops.

• No outside food or drinks.

• No shoes or slippers worn on the platform.

• Card or contactless payment only.

• No pets allowed.

• No smoking or e-cigarettes.

• Please enter and leave quietly to maintain the atmosphere of the teahouse and to avoid disturbing the neighbours/other guests.

• We do not accept tips or add a service charge.